When will my order ship?

Please allow 5-7 business days for your order to ship. Once shipped, please be aware of the following expected delivery times:

• For Domestic US orders: 1-2 weeks delivery

• For International orders: 2-4 weeks delivery (Please be patient! Some countries may see additional shipping delays).

Why can’t you ship out to the EU?

As of December 13, 2024, the European Union's new General Product Safety Regulations (GPSR) require all sellers outside the EU or Northern Ireland to appoint a Responsible Person or Authorized Representative located within the EU or Northern Ireland. This representative ensures compliance with EU safety standards for all products sold or sent to the EU, including handmade and gifted items.

Unfortunately, as a small business based in the United States, I do not currently have a representative in the EU or Northern Ireland to meet this requirement. Without one, I cannot legally ship my products to the EU.

Thank you for your understanding, and I sincerely apologize for any inconvenience this causes to my EU customers.

Shipping to UK, Australia & Other International Countries with Import Taxes

I, Cora (aka. azmdraws by Azure Moon), am not collecting or remitting VAT import taxes. This means that your package will be collected by your country when it reaches customs. You may experience package delays and additional processing fees. You can also check with your country’s customs office to determine what your additional costs will be before ordering.

Please note that by placing an order, you, the buyer, understand that you are liable for any VAT fees/charges that occur.

Please understand that I, Cora, am not responsible for any import taxes and they are not included in the item price or shipping cost.

ANY ADDITIONAL TAXES/CHARGES/FEES ARE THE CUSTOMER’S RESPONSIBILITY AND MUST BE PAID TO YOUR COUNTRY TO CLAIM YOUR PACKAGE.

By purchasing from this shop, you have read, understood, and agreed to these terms.

Thank you!

Processing times

Although most orders ideally ship within 7 days once confirmed, please allow up to 14 days for orders to be processed and shipped!

Please note…

• Shipping out Original Artworks/ Paintings may involve a longer shipping and processing time.

• Once an order is shipped it cannot be altered or cancelled. Please make sure your shipping information is correct and complete before placing your order.